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Choosing a Business Phone System Vendor

A business phone system is an essential part of how you communicate internally, with your clients, potential clients and partners. Choosing a phone system can be somewhat overwhelming because of the technicalities involved when comparing one phone system to another, but using a Business Phone System Vendor will ensure you have a phone system matched to your requirements, and that you receive full ongoing support and maintenance.

Which Phone System Vendor?

There are many telecom providers that can sell you a business phone, but how do you know you're getting the right tariff and system that your business requires?

Here are some essential questions to ask potential Business Phone System Vendors before entrusting them with your business' most critical communication device:

Do they provide training?
Your staff are likely to need good quality training to use the phone system efficiently - so make sure this is part of the deal.

Do they offer updates?
Software and hardware updates are an essential aspect of keeping your business up to date with the latest technology. Make sure they handle updates on your behalf and enquire as to the cost of these add-ons.

  • System Set-up: Installing a new business phone system is not something you want to be doing yourself when you move office. Make sure they have the technicians in house to handle this on your behalf.
  • Ongoing Support: You don't just want them to install the system and then walk away. They need to be a phone call away from offering telephone or on-site support throughout your contract.

Are they tied to a particular manufacturer?
Beware of those Vendors who are tied to one particular manufacturer as they are unable to offer unbiased comparisons. Make sure you get a choice of two or three suitable phone systems before making your selection.

HelpMovingOffice.com source and pre-screen Business Phone Vendors that can advise on new office phones. Find one in your market by searching here.

 

Planning an office move? Go the office relocation planning resource center

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