the office relocation planning website

What to Tell your Customers when you Move Office

An office move can be a difficult transition in the life of a company. Moving to a new office is a lot of change, which can be disruptive for both your staff and your customers. But with clear and strategic communication, you can "buy-in" their support and build your reputation in doing so. It's always best to inform all clients early on about the move - and speak in person to the more valuable ones.

Explain to them the reasons for the move and emphasize the positive benefits that the new office will bring to the business. This will help to build their confidence in what lies ahead, and in doing so, you will build a stronger relationship with them. As with your employees, professional and clear communication is the key to successfully guiding them through the transition of a new environment. It is important to be timely in your communications with your customers. Even if you are unsure of the exact timings and location of the new office, your customers will appreciate being consulted at an early stage.

How to Notify Key Customers
It is important to speak in person with key accounts. They're the ones you have built a strong relationship with, so they deserve to be notified first. Having a conversation with them is better than sending them a formal Change of Address notification, and this gives you the opportunity to explain the reasons for the transition, and provide them with confidence that this will help grow the business, and help serve their needs more efficiently.

Stay Positive
Whichever way you choose to communicate the move to clients, it's important to stay positive and remain enthusiastic about the move.

Move Day
If you are moving during a working day, your business is bound to suffer a period of downtime whilst your phones and computers are re-commissioned in the new office. If this is case, make sure you give clients access to an email address and phone number(s) where they can get hold of you during this period.

After the Move
When the dust has settled in the new office, why not invite your key accounts to the new facility to showcase the new office, raise a glass and celebrate this new chapter for your business. Use the Change of Address Letter Template as a basis for notifying all your customers about the move. You can customize it with your own personal and positive message about the business relocation.

 

Planning an office move? Go the office relocation planning resource center

Latest Tips

  • Office Furniture Waste: Finding Sustainable Solutions

    Office Furniture Waste: Finding Sustainable Solutions

    Office furniture is an essential component of any workplace, offering comfort and functionality to employees. However, the sheer volume of office furniture waste generated annually is a concerning environmental problem. The disposal of office furniture often contributes to landfills, releases harmful chemicals, and strains valuable resources.

    Read Article
  • SEE WHAT WE DO HERE WITH GOOD PASSION

    SEE WHAT WE DO HERE WITH GOOD PASSION

    With over 20 years of experience, Monroe Moving Pro can be your most trusted and valued locally owned and operating moving company. We are proud to provide a full service and quality that surpasses the expectations of our customers. Whether you are planning to move locally or across the country, for domestic or commercial purposes, Monroe Moving Pro offers tailored services to meet up your specific needs. Our combined approach gives us a direct responsibility to be confident and genuine in providing our services.

    Read Article
  • Our Expertise Lies In The Safe Transportation and Handling of Fragile Equipment.

    Our Expertise Lies In The Safe Transportation and Handling of Fragile Equipment.

    Mesa Moving & Storage has been in the commercial moving business since 1981.

    Read Article
Back to top ↑
×

Register for FREE

My office move will be in:

Terms & Conditions

This is the Privacy Policy for the website known as www.HelpMovingOffice.com (the “Site”). We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time so visitors are encouraged to review this policy from time to time. Your continued use of our Site following the posting of changes to these terms means you accept these changes. 

INTRODUCTION

HelpMovingOffice.com is committed to protecting your personal information. All personal information collected from Users will be considered private by HelpMovingOffice.com and will not be used or shared except as set forth in this Privacy Policy or as may otherwise be agreed in writing between HelpMovingOffice.com and a particular User. We employ generally accepted industry standards in order to protect the personal information which is provided to us by Users. We cannot, however guarantee that such information will never be subjected to unauthorized access. By using the Site, you acknowledge that you understand and agree to assume this risk, including any damages you may suffer as a result.

HelpMovingOffice.com believes in safeguarding the privacy of our users whilst also providing a beneficial service. This Policy explains how we use the information we collect about you and the procedures that we have in place to safeguard your privacy. 

THE INFORMATION WE COLLECT

We will collect personal information about you which you give to us when you register to use our website and when you provide information as part of our service (for example, in order to obtain a copy of a checklist or document for the purpose of helping you plan your office move). We will periodically review your personal information to ensure that we do not keep it for longer than is necessary.

PURPOSES FOR WHICH WE USE INFORMATION ABOUT YOU

We may use your personal information for the following purposes to:

  • Enable you to access and use part or all of the services; and/or
  • Personalize aspects of our overall service to you; and/or Communicate with you; and/or
  • Process a connection between you and a third party; and/or
  • Provide your details to third parties that offer products or service that may be of interest to you; and/or
  • Analyze and research the use of our website and improve the quality of our services for users and advertisers. 

INFORMATION USE & SHARING

Please be aware that if you either use, or register to use, our website or our services, you will be giving your consent to us disclosing your personal information to the following parties:

  • Third parties that help us provide our services to you, such as web hosting companies;
  • Third party providers whose products or services are relevant for the purposes of obtaining advice or services relating to moving office;
  • Regulatory/governing bodies for the purposes of compliance monitoring;
  • Other third parties that might be able to offer products or services that are applicable as a result of your requirement about thinking about moving office.
  • We automatically collect information about your visits to our site. We may share your personal information with third party service providers who may then contact you with a quote for their product or service. You hereby consent to being contacted by such third parties, and also by HelpMovingOffice.com, by phone, email or mail, regardless of the presence of your phone number(s) on any local or national no-call list, or of your email address on any no-contact list.

We may transfer, sell or assign personal information to third parties as a result of a sale of all or substantially all of our business or in connection with a merger, consolidation, change in control, reorganization or liquidation. We also reserve the right to disclose any information concerning you if we are required to do so by law or in order to protect or defend our rights or the rights of our Users.

If you do not wish to be included then please email info@helpmovingoffice.com 

THIRD PARTY PROVIDERS AND DATA PRIVACY

If you decide to enter into a contract with a third party provider through a channel on our website, the information you have provided to us together with any further information requested by, and supplied by you to, the third party provider will be held by the provider for the purposes set out in that provider's privacy policy. Therefore, you are strongly advised to read your chosen provider's privacy policy and satisfy yourself as to the purposes for which the provider will use your personal information before entering into the contract. We have no responsibility for the uses to which a provider puts your personal information once you have contracted with that provider.

SECURITY

The internet is not a secure medium. However we have put in place various security procedures as set out in this policy. Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorized personnel. We also keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information.

LINKS TO OTHER SITES

This Site may contain links or references to other Websites over which we have no control. You hereby acknowledge that our privacy policy does not apply to any site other than HelpMovingOffice.com.

COOKIES

We may use "cookies” and/or other similar technology in the Site or in our communications with you. These technologies are designed and intended to make our site more efficient and convenient for Users. They include a small file stored on your computer, and can be used to store and collect information relating to your use of the Site and our communications with you. You can set your web browser not to accept cookies, but if you do so, some functions of the Site may be adversely affected.

We may also document your IP address in order to operate the Site, help diagnose problems with our server, to track User preferences and to identify our Users (see Information Use & Sharing) .

Sometimes third parties to whom you may be referred through our Site may also use cookies or other tracking technologies. We have no control over the use of Tracking Cookies by such third parties, and no responsible or liability for their use of such technologies.

CONTACT US

If you have any queries, please contact us via email at info@helpmovingoffice.com.